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terms-and-conditions

Premier Equestrian

Please read these terms and conditions carefully, if you do not agree with them, do not use this website. Nothing in these terms affects your statutory rights. By using the Premier Equestrian.co.uk website, you signify your agreement to be bound by these terms. If you have any questions about these T&Cs please call us on 01723 859996.

Ordering & Availability of Goods

Making a purchase on www.premierequestrian.co.uk can be done by browsing our store and adding items to your shopping cart. After you have finished making your selections, click on “checkout” and you will be asked for a few details that we need in order to complete your order. Payment made by credit or debit card via the Website will be taken from your card at the time we receive your order, once your card has been checked and stock levels confirmed.

Please take care when inputting details of your delivery address, as Premier Equestrian cannot be held responsible for costs of orders which are either lost or cannot be delivered due to incorrect details being entered.

If an item is shown as “Available to Order, Please contact us” – this means the item is not currently in stock with Premier Equestrian, but is very likely to be available at one of our many suppliers, meaning we should be able to despatch to you within 3-5 days of placing your order. Should you wish to order any item, please contact us on 01723 859996 where we will be able to give you an expected delivery timescale. All ordered items need to be paid for in full before we place orders with our suppliers. Our usual refund policy applies, apart from special order items. (please refer to the section “Refund and Returns Information”).

If you prefer to make your purchase by telephone, you can call us on 01723 859996 to make your purchases. If you order by telephone, we can process your card payment over the phone.

Upon receipt of your order, please check the contents as soon as possible and notify us within a reasonable timescale of any inaccuracies or damage.

Offers & Promotions

Please note that when participating in our offers or promotions, they cannot be used in conjunction with any other offer.
Multi-buy promotions including buy one get one free and 3 for 2 offers will only apply to the items stated and must be purchased within one transaction.
If free postage is offered, it applies to a Standard Delivery only and excludes quoted and overseas deliveries. Minimum order values will be required to qualify for postage offers.

Availability

We try to hold stocks of all styles for active products, however occasionally an item will be out of stock, if this is the case we will inform you. All delivery dates are estimates and are subject to availability.

Payment, Pricing & Promotions

We make every effort to describe the products offered for sale as precisely as possible. Premier Equestrian reserves the right to add, remove or amend products without notice, this includes amendments to pricing.

The price of any goods will be as quoted on the Website, except in cases of obvious error. In the event of obvious error/inaccuracies, we reserve the right not to fulfil and/or to cancel any orders placed by you in reliance on the incorrect prices.
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All prices are payable in £ pounds sterling and are liable to change at any time, without notice, however, confirmed orders will not be affected by price changes.

Dimensions where specified, are supplied by the manufacturers and displayed by us in good faith. They should be regarded as being for assistance only. If you are ordering an item where accurate dimensions are important, please contact us before ordering and we will make further enquiries on your behalf.

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